Partial Meeting Recording Conversion

I am wondering whether anyone has encountered a partial conversion of a meeting recording (i.e., only ~45 minutes is converted to video format rather than the full 1.25 hours) and whether a solution has been found. 

I am on a Zoom Pro account, version 5.17.10, and was recording the meeting locally. I tried running the two Zoom files meant to begin the video conversion together as well as separately, but none of these things have given me the full recording. 

Thanks in advance.