cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

PWA needed?

firstufranklin
Newcomer
Newcomer

‎2022-10-25 08:31 AM

Hello,

 

New to Zoom and community.  Received an email saying Zoom will be implementing new Software Lifecycle Policy on November 5, 2022.  How do I know if I need to migrate to the Zoom Progressive Web Application (PWA)? And if so, how do I do that?  download something?

 

Thanks.

0 Likes
1 REPLY 1

Bort
Zoom Employee
Zoom Employee

‎2022-11-28 10:17 AM

Hi @firstufranklin 

You only need to migrate to using the PWA if you are currently using the Zoom app for ChromeOS, which is in the process of being phased out. This article has more information about that phase-out and how to migrate: https://support.zoom.us/hc/en-us/articles/9448446994189-Retirement-of-the-Zoom-Chrome-OS-App

Beyond that, you would only need to fallback to using the PWA if you cannot update the Zoom app yourself, likely due to lack of admin permissions on your device. 

 

Hope that helps and let me know if you have any further questions. Otherwise, make sure to mark the solution as accepted if this information is what you needed.

0 Likes