PRO paid but only Basic Account

Since a couple of weeks I bought a PRO account but this does not show up. The bill is paid, but it still states basic in my new account

What can I do?

any support is welcome

Kathrin

Community Super Champion | Customer

Hi,
You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License

Newcomer

same

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