cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

PPT is freezing

MartinaTaubrova
Newcomer
Newcomer

Hi, I have ultimately problem with sharing ppt. First - it can´t be launch, participants don´t see different slides, when I turn the slide with ppt on. 

Second - So I use ppt in way, they can see on the left all slides - ppt is not "on". But last two weeks when I start to share ppt, it freezes for like 30-50 seconds. I can change slide, sometimes they even don´t see any slide. After this time it works normally.

 

Any solution? Thank you.

1 REPLY 1

Jameswalter
Contributor III
Contributor III

Try disable hardware graphics acceleration in File>Options>Advanced and check the result. To check if the issue is related to any add-ins used in PowerPoint or some customization. Open the presentation under safe mode by press CTRL when double click to open the presentation and check the result.

 

Regards,
James