PPT is freezing

[MartinaTaubrova]

Hi, I have ultimately problem with sharing ppt. First - it can´t be launch, participants don´t see different slides, when I turn the slide with ppt on. 

Second - So I use ppt in way, they can see on the left all slides - ppt is not "on". But last two weeks when I start to share ppt, it freezes for like 30-50 seconds. I can change slide, sometimes they even don´t see any slide. After this time it works normally.

Any solution? Thank you.

[Jameswalter]

Try disable hardware graphics acceleration in File>Options>Advanced and check the result. To check if the issue is related to any add-ins used in PowerPoint or some customization. Open the presentation under safe mode by press CTRL when double click to open the presentation and check the result.

Regards,
James