PMI cannot quick start anymore

[jmarcable2052]

the only way i an start my pmi now is by going into web based zoom profile. use to be able to start from under meeting tab but its greyed out now

[RN]

Hey @jmarcable2052, assuming this is the way you start instant meetings? 

1. Click the Home tab.
2. (Optional) Click the down arrow  for the following instant meeting options:
   • Start with video: This begins your instant meeting with your video enabled.
   • Use My Personal Meeting ID: Your Personal Meeting ID (PMI) accesses your personal meeting room which is a virtual room that is permanently reserved for you.
3. Click New Meeting  to start an instant meeting

[GeoB]

When start the meeting as you suggested, the participant gets a message saying that it is waiting for the host to start the meeting even though the meeting has been started.

[moore11]

When I start the "new meeting" I can select the "video on" but cannot select the "Use Personal Meeting ID (PMI) "button. How can I enable this on my android device?

[RN]

Hey @moore11 welcome to the community! Maybe suggest checking your Zoom web portal settings to ensure that using your personal meeting ID is enabled. 

[moore11]

Thanks for the feedback. At least it helped me find the problem. I am NOT able to allow the PMI to be used for instant meetings.  A very poor decision by the Admin people.

[RN]

Gotcha! @moore11 are you the Owner of the account or Admin with permissions to access Account settings at https://zoom.us/account/setting? That is where you'd be able to configure the settings account wide for users. 

[moore11]

I'm a "member", not the owner of the account. That link shows "Access restricted". 

[RN]

Gotcha @moore11  yeah I'd check with the owner or Admin on the account to grant that permission, otherwise, believe that would be the reason! 🙂