Owner unable to change Meeting Settings | Community
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Newcomer
April 20, 2022
Question

Owner unable to change Meeting Settings

  • April 20, 2022
  • 2 replies
  • 0 views

I've scheduled a meeting and found that there's not only a passcode, but also a waiting room enabled for the meeting despite the "Require that all meetings are secured with one security option" being turned on. 

 

 

I can't find a way to remove the passcode. 

 

Despite the security measure only needing the waiting room to be enabled. 


Is there any way to fix this? 

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 20, 2022

    Free accounts now require Passcodes regardless. If you have a paid account and enable Waiting Room, the Passcode checkbox can be unchecked. 

    Newcomer
    December 17, 2022

    It DID NOT help me.  I NEED to change the passcode. HOW?

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    December 17, 2022

    Welcome to the Zoom Community, @HarrietGlazer,

    Are you on a Basic (free) account or Licensed (paid) account?

     

    EVERYTHING you need to know is in THIS Zoom Support article:

    https://support.zoom.us/hc/en-us/articles/360033559832-Managing-Zoom-Meeting-and-Webinar-passcodes 

    Newcomer
    April 21, 2022

    I don't think this setting can be unchecked if the meeting is in progress.