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Other people can't hear me while I'm on earphones

EmpireEarthFan
Newcomer
Newcomer

‎2023-03-16 09:26 AM

I'm a new Zoom user, and I'm facing a quite strange issue: on an Asus VivoBook Laptop, with Windows 11, and with earphones plugged in, people can't hear me. They can hear me as soon as I unplug the earphones.

 

The really strange part is that I tested the audio in the settings, and both speaker and mic worked in the tests (hearing clearly my voice by the earphones)!

 

I tried in another meeting, and again while I'm wearing earphones, others can't hear me.

Help me please!!

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3 REPLIES 3

EBZoomer
Participant
Participant

‎2023-03-16 10:04 AM

In the Zoom client, open settings, select AUDIO and see what Zoom is trying to use for both speaker and mic would be the first thing I would try.  Good luck!

EmpireEarthFan
Newcomer
Newcomer
In response to EBZoomer

‎2023-03-16 11:10 AM

Both are the default Realtek(R) Audio, seems to not be the issue. 😞

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EBZoomer
Participant
Participant
In response to EmpireEarthFan

‎2023-03-16 11:34 AM

But in that section there's input level indicators that will jump around when your speaking, if that's not happening your mic isn't set right or not being detected.

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