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EmpireEarthFan
Newcomer
March 16, 2023
Question

Other people can't hear me while I'm on earphones

  • March 16, 2023
  • 1 reply
  • 0 views

I'm a new Zoom user, and I'm facing a quite strange issue: on an Asus VivoBook Laptop, with Windows 11, and with earphones plugged in, people can't hear me. They can hear me as soon as I unplug the earphones.

 

The really strange part is that I tested the audio in the settings, and both speaker and mic worked in the tests (hearing clearly my voice by the earphones)!

 

I tried in another meeting, and again while I'm wearing earphones, others can't hear me.

Help me please!!

    1 reply

    EBZoomer
    Newcomer
    EBZoomer
    Newcomer
    March 16, 2023

    In the Zoom client, open settings, select AUDIO and see what Zoom is trying to use for both speaker and mic would be the first thing I would try.  Good luck!

      E
      Newcomer
      EmpireEarthFanAuthor
      Newcomer
      March 16, 2023

      Both are the default Realtek(R) Audio, seems to not be the issue. 😞

      EBZoomer
      Newcomer
      EBZoomer
      Newcomer
      March 16, 2023

      But in that section there's input level indicators that will jump around when your speaking, if that's not happening your mic isn't set right or not being detected.

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