Original Sound for Musicians turns off during meeting | Community
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R
Newcomer
RSCfit
Newcomer
February 8, 2023
Question

Original Sound for Musicians turns off during meeting

  • February 8, 2023
  • 6 replies
  • 0 views

The original sound for musicians is turned on at the beginning of the meeting/class that includes music in the background. During the meeting, this feature turns off on its own and searches for a different default speaker and microphone, which then disables the music for the participants. How can we stop this from happening?

      6 replies

      S
      Community Champion | Employee
      sachinzoom
      Community Champion | Employee
      February 8, 2023

      Hello,

       

      You are right. This is the new behavior based on many customers that demanded it. By default the setting is off and turned on during the meeting as required.

       

      https://support.zoom.us/hc/en-us/articles/115003279466

       

      If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

      I
      Newcomer
      IT-Tim
      Newcomer
      March 2, 2023

      This response doesn't address the issue described above. I have a customer who is having the same problem.  They have "original sound for musicians" enabled at the start of their call. During that meeting, the setting turns itself off. How can they stop this from happening?

        S
        Community Champion | Employee
        sachinzoom
        Community Champion | Employee
        March 2, 2023

        I think Zoom is losing bluetooth connectivity to the speaker. So, in that case, you need to Bluetooth pair the speaker/mic again with your computer and then turn on "Original Sound for musicians". 

        A
        Newcomer
        Alexissssssss
        Newcomer
        December 30, 2023

        I am having the same issue, and it’s infuriating as I teach fitness classes on zoom. Please let me know if you know a fix! @608130 please adjust 

          M
          Newcomer
          MLF8
          Newcomer
          July 26, 2024

          Hello! I experienced this today during voice lessons and saw that there was no closure to this discussion. Would appreciate suggestions. Thank you.

            H
            Newcomer
            HarmoniousJoan
            Newcomer
            August 2, 2024

            I too am encountering this problem. I teach ukulele lessons and original sound is randomly turning off during a meeting - sometimes to me and sometimes to my ukulele students. It has only started to happen to me fairly recently. I think it's a new feature (bug) that was introduced in a recent update. @608130 you need to fix this.

              D
              Newcomer
              Dave-Anderson
              Newcomer
              October 13, 2024

              I have also experienced original sound turning off randomly during a meeting performance, which is horrible since it basically mutes my piano.    I also experienced a problem turning original sound back on after it had turned off.   To fix this I had to leave the meeting and come back in.  Then I was able to turn it on again.   Any help would be greatly appreciated.  Definitely seems like a new bug.   

                C
                Newcomer
                csridgefield
                Newcomer
                March 5, 2025
                This post has been deleted.

                Did anyone ever figure out a solution to this problem? 

                K
                Newcomer
                katchootoo
                Newcomer
                March 22, 2025

                We have been having this problem for a while too. I have verified original sound for musicians was turned on when the meeting started and then 10-15 minutes in the service I notice that it was off and have to turn it on again. I had been thinking that the other people running AV didn't know how to turn it on, then felt really bad because it just doesn't stay on all the time. We don't use bluetooth, but do have a Focusrite box with a USB connection for audio.

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