Original Sound by Default

The funny thing is that it used to default to on.  I use Zoom to give guitar lessons. If a student doesn't show up, I just record the lesson and send it to them. I use a Rode NT1000 for my dialogue and an SM57 on my guitar amp, which is all routed through an interface and the into Zoom.  The result is pretty awesome quality in terms of audio. If I forget to enable original sound, the guitar on the video is completely inaudible, which renders the entire recording useless. Imagine doing a half hour recording and having to do it all over again. I absolutely HATE Zoom for removing this option and I have no idea why they're not listening when so many people are annoyed.

Hello All, 

We are working on a statement. Please standby. 

Thanks for repeating this for the people who keep showing up at the end of the thread and raging against the final answer.

At the same time, please understand that a workaround was offered at some point that allowed people to download the IT Administrator version of Zoom and configure it via commandline switches or a .plist file to locked that Original Sound setting on, which gave us back what so many of us need who aren't in a history class.  We're doing online karaoke or many other uses.  The problem with this IT Admin workaround was that the users who are using it aren't IT Admins, so they often do not know how commandline parameters work, or even what a plist file is, so in the case of a LARGE karaoke group of probably 50 people, we rely on the few of us (like myself) who are IT professionals, to voluntarily and freely offer support to get this configured on each user's machine, but the default is for the IT Admin installer to DISABLE automatic updates, because just as Zoom goes with what's good for the history class demographic, they also go with what's assumed for the IT Administrator, which is that they will manage their own app updates via something like MECM, SCCM, etc.  And so then I was forced to do more research and found some commandline parameters to turn automatic updating back on for the IT Admin installer and that's what we are now doing.

BUT there are no clear and current instructions on how to do any of this, and how hard would it be for Zoom to write a little document and post it?  God Bless the person at Zoom who kept reading this thread and whoever at Zoom decided to even allow the IT Admin installer to bypass the constant resetting of the Original Sound Feature, but please consider that unlike your school customers who have a shared Zoom account, we karaoke folks all pay for our own accounts, and that doesn't come with the same kind of volume discount, so writing a document or providing a pre-configured alternate installer that defaults the same as the standard one except without the Original Sound Reset shouldn't be a very difficult or expensive thing for Zoom to do.  If some IT employee of another company can whip up such instructions and hand them out over Zoom to allow his friends to get Zoom to behave in a way that isn't screwing the the common use of those friends, why aren't you pulling me into a meeting and finding out how to add one tiny branch to your deployment process that solves this perpetual outcry by having separate links for "Zoom for school" and "Zoom for Musicians" or whatever you want to call it, in addition to "Zoom for IT Admins", and just have that third, new Zoom installer default to not resetting the setting.  

"We have decided and we aren't going to change our mind because other people like it this way" says, "Just stop paying for our application if you aren't the lion's share of the customers, which are schools, by the way", is going to cost you more than offering a third download or making it possible for teachers to force off original sound even if the clients remember it, but leaving that option in the client software.

And another thing: That feature to let teachers manage the setting does not solve this issue for anyone, because it's still based around the mentality that the teacher or corporate meeting host has the right or is even trusted by anyone to engage in changing settings, and those of us using this in a private setting don't want to trust our settings to a random karaoke host or music teacher, because we don't all have the same audio hardware are our settings aren't all "original sound on".  Plenty of us have use cases where Original Sound isn't a fit, and plenty of room hosts are IT Incompetents who cause more problems than they solve when given control of all users' settings, but it seems logical that your addon app would solve this problem because you're still imagining a bunch of teachers or other professionals who know what their clients need, which isn't the case for all the pandemic uses of Zoom that cropped up and are still going strong after the pandemic ended.  Karaokes, choruses, dinner parties, and so on and so forth.

Meet with me and I'll explain this better in person.  I represent a large group of people who individually pay for your product and have no sub-users,  no corporation, no school, and use this app as a passport to their social life.  This includes
• Differently able / handicapped people who cannot walk to go out to an in-person social life.
• People with social disabilities that make them feel vulnerable in person, so they watch movies together via Zoom. 
• People who engage in private broadcasts of club-like DJ entertainment via Original Sound, because they don't have the time to go to a club while they raise kids.
• Elderly people who find it difficult to drive to a physical engagement.

These folks aren't a school and deserve some support.  They paid for support when they paid the bill.  And they still do.

Hello @bdp, 

 Unfortunately, the remote control settings app only works on desktop clients at this time. 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073891

Regards,