Only Audio Recorded and Not Video???

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Hi - Was there something I was supposed to have done? I have recorded the lessons I teach on Zoom many times, and the last two times, only the audio file is visible, not the mp4?? Any help? I will attach a screenshot of the Zoom files that got saved.

Thanks,

Sorka/Susanne

97 KB

1 REPLY 1

Same thing happened to me with 3 recordings back to back. I can't find an answer - I hope someone can help.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!