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Newcomer
April 12, 2025
Solved

Online Music Lessons

  • April 12, 2025
  • 3 replies
  • 16 views

Hello everyone
A few months ago, I was still able to hold online music lessons on my notebook with a Zoom meeting.
Since a program update, my participants can only hear my voice, but no longer the musical instrument (piano).
Does anyone know a solution?
Thank you very much,
Roland.

Best answer by storyhub

Original sound for musicians needs to be turned ON in the upper right area of the Zoom window.

3 replies

storyhub
Community Super Champion | Customer
storyhubAnswer
Community Super Champion | Customer
April 19, 2025

Original sound for musicians needs to be turned ON in the upper right area of the Zoom window.

Newcomer
May 15, 2025

The trouble is way deeper than that simple fix that makes no difference to this problem.

 

Newcomer
June 25, 2025
Thank you for trying to send good advice.
Today - I had both musicians ON buttons in both places turned on and the audio enhancements turned off. I got a tenth of a second of sound and  . . . nothing! Acapella came through, though.
I hooked up an old computer, slow, and logged into Zoom - On that one I got sound coming through when music was played.
Go figure!  Could it be 'cookies' in the newer computer!!?
 

This is the exact problem I'm having. I'm using a Mac with the latest OS. After the last update from Zoom, my audio no longer works for musical instruments. I haven't been able to find any solutions at all.  Microphone audio is pristine. Same interface, music that used to work now does not.  

Newcomer
May 15, 2025

Same trouble here - what are they thinking!! We WANT to hear music!!

Newcomer
June 11, 2025

I can clearly hear voices from others, but when they play music, it is shut down in a fraction of a second. All parties have original sound ON.