cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Onboard mic not working when in Zoom

Paul49
Newcomer
Newcomer

Has anyone found a fix for a "mic not working" when in Zoom. I can use and external mic and then zoom attendees can hear me. Speakers are working. The onboard mic works when doing dictation in Word, in Skype and when I used the online "mictest.com".  It's only on Zoom that it's an issue which started about 1-2 weeks back I think when an update came out. 

 

Paul49

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Are you using the desktop Zoom client or just a web browser to join Zoom meetings? It sounds like a privacy or security setting is not set to allow this mic to be used for Zoom.

 

Regards