Not receiving the interpreter link

[cymen]

Hi all!

I am an interpreter and have been using Zoom since Covid. It usually works seamlessly (much better than Teams!). However, recently we haven't been receiving the automated message from Zoom from the meeting host "XXX has invited you to be an interpreter for XXX and XXX".

It works with all other e-mail addresses (I've tried other people in the office), but not our main e-mail - the Zoom account. 

Has anyone else experienced this - any suggestions?? I've asked out IT company to check incoming e-mails when I set-up a Zoom meeting but they can't see anything being blocked by the Spam folder or incoming mail server.

Thanks!