Not receiving email confirmations after registering for events.

Hello @kellharr!

Welcome to the Zoom Community! We're glad to have you here.

If you are seeing a "successful registration" message after registering for company events but are not receiving the confirmation email (which includes the link to add to your calendar or attend sessions), this may indicate an issue with the email delivery process.

• After completing registration, attendees are supposed to receive a confirmation email with a join link to access the event lobby and sessions.
• There have been recent updates and resolved issues related to confirmation emails for Zoom Events, including fixes for problems where users did not receive pre-registration confirmation emails.

You can try these troubleshooting steps:

• Check your spam or junk email folder for the missing confirmation.
• If you still do not receive the email, your company’s IT or Zoom admin may need to review email delivery settings or check for any ongoing issues with the event platform.
• You may also want to contact your internal support team or the event organizer to ensure your registration email address is correct and to request a manual resend of the confirmation email.

@james32 I think you are meaning to respond to the community moderator and not me?  I am just a user like you, the article solved my issue, I'm sorry it didn't help yours.

Same issue. How do we get it resolved?