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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Not getting Activation-Link emails.

mcikathy
Newcomer
Newcomer

I get OTHER Zoom emails just fine.  So they're not going to Spam. 

 

However, I am NOT receiving ACTIVATION-LINK Emails to classes for which I've registered.  I have a Zoom Basic Plan as I NEVER host sessions on my own.  I merely take OLLI classes through University of Denver and lately can NOT get Activation-Link Emails from Zoom. I used to get them just fine.  I've also already worked with a Tech Guru for DU's OLLI classes, and he can't figure out why I'm having this trouble.  I "CAN'T" get more Zoom Support Help unless I upgrade my Basic Plan. AARGH!

Any suggestions welcome.

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @mcikathy 

Try - contacting Zoom Support as they have the backend tools to resolve your posted discussion and replies here. 

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

 

@moderat

Huma