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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Not getting Activation-Link emails.

mcikathy
Newcomer
Newcomer

‎2024-03-10 12:28 PM

I get OTHER Zoom emails just fine.  So they're not going to Spam. 

 

However, I am NOT receiving ACTIVATION-LINK Emails to classes for which I've registered.  I have a Zoom Basic Plan as I NEVER host sessions on my own.  I merely take OLLI classes through University of Denver and lately can NOT get Activation-Link Emails from Zoom. I used to get them just fine.  I've also already worked with a Tech Guru for DU's OLLI classes, and he can't figure out why I'm having this trouble.  I "CAN'T" get more Zoom Support Help unless I upgrade my Basic Plan. AARGH!

Any suggestions welcome.

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Humashankar
Community Champion | Customer
Community Champion | Customer

‎2024-03-10 05:13 PM

Hi @mcikathy 

Try - contacting Zoom Support as they have the backend tools to resolve your posted discussion and replies here. 

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

 

@moderat

Huma
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