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Newcomer
vikramkh96
Newcomer
September 23, 2021
Question

Not able to see Blur option

  • September 23, 2021
  • 2 replies
  • 1 view

Inspite of updating latest zoom app on my macbook pro 2012  catalina , i am not able to see blur background option. pls help 

      2 replies

      ZoomUser2008
      Contributor I
      ZoomUser2008
      Contributor I
      September 23, 2021

      @vikramkh96 

       

      It may be because your device dont support that option.

      https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background

       

      If this helps accept this as a solution.

      V
      Newcomer
      vikramkh96Author
      Newcomer
      January 23, 2022

      It doesn't help. My Macbook has a higher version than the minimum requirements to run the Zoom blur option.I even confirmed from apple support,they said,my MacBook must support and there is no problem with my MacBook pro.Please help

      Rupert
      Community Champion | Customer
      Rupert
      Community Champion | Customer
      September 23, 2021

      Hi @vikramkh96 

       

      The minimum system requirements for Blurred Background are:

       

      • macOS version 10.13 or higher
      • Supported processors
        • Apple M1  
        • i5 - 2 cores or higher, 6th generation or higher
          Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
        • i7 - 4 cores or higher, 4th generation or higher

       

      Hope this helps.

       

      Rupert

       

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