Not Receiving Zoom Invites | Community
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I
Newcomer
indrajitdg
Newcomer
August 16, 2023
Question

Not Receiving Zoom Invites

  • August 16, 2023
  • 4 replies
  • 3 views

Hello,

 

I have had multiple instances when I am not receiving any Zoom Meeting invites. I tried the different suggestions in the forum but none of it worked.

 

This creating a very difficult situation as I am missing critical invites. Please provide advice to resolve this issue.

 

Regards,

Indrajitdg

 

    4 replies

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    August 16, 2023

    Hello,

     

    Please describe what you have already tried so you don't get  a lot of suggestions that didn't already work.

     

    Here is a Zoom  support article related to this issue;

    https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom 

     

    Regards

    I
    Newcomer
    indrajitdgAuthor
    Newcomer
    August 16, 2023

    Thanks for your response. It is a personal account and not managed by anyone. 

     

    I tried the following:

    Gmail

    1. Select More.
    2. Select Spam.
    3. Search for ***********.

    Note: For Gmail, you can also search all mail folders by selecting All Mail under More, then searching for ***********.

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    August 16, 2023

    Hello,

     

    Please confirm that your question is in regards to Meetings and not Webinars.

     

    Were you required to register for the meeting?  

     

    I don't think a Zoom meeting sends an invitation unless;

    A) Registration is required.

    B) The meeting host has set up an integration with an email / calendar application.

     

    @Bort  Can you confirm? Thanks.

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    Bort
    Employee
    Bort
    Employee
    August 16, 2023

    Hi @Frank_TB 

    That is correct. When a Zoom Meeting is scheduled (without registration), there is no required step to share the invite with others, but Zoom does offer a few different methods to do so, such as providing the basic invitation (for sharing through email or other messaging service) and creating a calendar event with Google, Outlook, or Yahoo, which can then be used to invite specific contacts. 

      G
      Newcomer
      gretchen_csrf
      Newcomer
      September 28, 2023

      Hello Bort, I'm very confused about Zoom's behavior. I have been searching the community about all the threads stating that invitees are not receiving their Zoom meeting invite. You mentioned that zoom does not send an email to invitees. I notice that when creating a meeting, I have the option to select iCal, Google or Other Calendars. My invitees have many different platforms...outlook, google, etc, I cannot just pick one type of calendar for my invite. As an invitee, I don't see the invite appear on my calendar, even without receiving an email invitation. I'm very confused. How do I proceed so that recipients get my meeting invite??

      F
      Community Champion | Customer
      Frank_TB
      Community Champion | Customer
      August 16, 2023

      Thanks @Bort !

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