No sound on share screen for participants | Community
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sebastieng
Newcomer
March 15, 2024
Solved

No sound on share screen for participants

  • March 15, 2024
  • 3 replies
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No sound on my video for participants when I shared my screen, even if the fonction is activate. The problem is intermittent. I use Chrome on a computer, Windows 10 Professionnal. I use Zoom Version: 5.16.10 (26186)

 

Thanks.

Best answer by DeniseLahat

So make sure you have "share sound" checked.  I do recommend downloading the video to your computer and sharing using share screen/advanced/video

3 replies

DeniseLahat
Community Champion | Customer
DeniseLahat
Community Champion | Customer
March 20, 2024

are you sharing your video using advance/video?

 

    S
    Newcomer
    sebastiengAuthor
    Newcomer
    August 19, 2024

    No Basic, video on web throw screen or browser.

    DeniseLahat
    Community Champion | Customer
    DeniseLahatAnswer
    Community Champion | Customer
    August 20, 2024

    So make sure you have "share sound" checked.  I do recommend downloading the video to your computer and sharing using share screen/advanced/video

    P
    Newcomer
    PatriciaAdam_96
    Newcomer
    November 26, 2024

    Sometimes when I try to share screen, it is not possible to check the option to share sound. it seems disabled. how can we solve that?

    S
    Newcomer
    sebastiengAuthor
    Newcomer
    August 20, 2024

    Share sound is checked. A friend of mine, also on Windows, have de same problem. We could use Advanced Video sometimes, but it's not always possible when we want to share a YouTube video. Is there a bug in Zoom application for Windows?

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