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No sign of recording

james56
Newcomer
Newcomer

‎2023-07-28 08:24 AM

I recently cohosted a meeting which I recorded -  I joined Zoom via browser and accidentally didn't login through my account (I thought I pre-logged in but I wasn't)

 

Now I can't find my recording - it isn't showing up on my account (I'm guessing as I wasn't logged in), but it let me record the meeting so it must be saved somewhere? I submitted a ticket to the helpdesk but they "couldn't help me at this time" - any help would be really appreciated as I really need to locate the recording!!!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-03 01:40 PM

Hi @james56 welcome to the community! To confirm, you were not the meeting's host, but rather a co-host who initiated the cloud recording, correct? 

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