No recording button on zoom app on my iPad

Forum|Forum|4 years ago
September 29, 2021
7 replies
55 views

I am using a zoom app on my iPad, and a recording button cannot be found anywhere. A recording option is not included in the meeting settings, even after I added “screening records” in the control centre. I greatly appreciate if anybody can tell me what’s going on and how I can add a recording option. Thank you.

Best answer by Bort

Are you a licensed user on a Pro or Business account?

If you are not on a paid account, you will not be able to record on an iPad, as iPads can only record to the cloud.

BortAnswer

Employee

Are you a licensed user on a Pro or Business account?

If you are not on a paid account, you will not be able to record on an iPad, as iPads can only record to the cloud.

S

SWSM73Author

Newcomer

Oh, I see! I am a basic account holder…. Thank you so much for your very prompt reply!

Bort

Employee

Sure thing, happy to help!

If you need to record a meeting through Zoom, you will need to install the desktop client, which can record locally to that computer, even with free accounts.

A

Aadi_Gulabani

Newcomer

I also have a business account and have the same exact problem on my iPad Mini 6

F

Frank_TB

Community Champion | Customer

Hello,

As Bort said, it is not possible to record to an iPad ( local recording) regardless of account type.

If you have a paid account your iPad can start a cloud recording.

This requires your meeting settings and global account settings to be set up to allow and use cloud recording.

If you have a paid account and don’t see a record button on your iPad you have not set up cloud recording properly.

Please see this Zoom support article on how to enable cloud recording:

https://support.zoom.us/hc/en-us/articles/360060231472-Enabling-cloud-recording

Regards

If my reply helped, don't forget to click the accept as solution button!

U

U2Sun

Newcomer

What if i am using ipad app and logged in with a free account but join a meeting ID that is a Pro account. Might i then get a record button ?

F

Frank_TB

Community Champion | Customer

There is no way to record to an iPad at this time. An iPad can trigger a cloud recording under certain conditions.

The host can use an iPad to start cloud recording on a pro account or a higher account. If a host allows you to trigger a cloud recording you may be able to do the same, but the only place the recording can go is to the Zoom recording cloud storage of the meeting host.

Regards