No possibility to connect through computer audio but only through call

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2023-01-10 12:30 AM
I just installed the pro version and created my first "pro" meeting. In the meeting, it was not possible to connect through computer audio, only through a call.
I checked the settings, but I don't understand where I went wrong.
Can anyone help me?
thanks
1 REPLY 1
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2023-01-10 03:53 AM
Hi, Mia.
You need to check the audio settings. Try this:
How to enable audio as a host
- Sign in to the Zoom web portal.
- From the navigation panel, select Settings.
- Click the Meeting tab.
- To enable Audio type, click the audio option that you want to use.
- Telephone and Computer Audio: Participants can join by telephone or by using their computer's microphone/speaker or headset.
- Telephone: Participants can only join by telephone.
- Computer Audio: Participants can only join by using their computer's microphone/speaker or headset.
- 3rd Party Audio (only visible if you have 3rd party audio😞 Require that all participants follow the instructions you provide for using non-Zoom audio.
- Click Save.
Note: If Audio type is disabled and locked,
This link might help: https://support.zoom.us/hc/en-us/articles/360061128131-Enabling-audio-type
If this answer helps you, please hit the “Accept as Solution” button.
Thank you,
ZzZz
Thank you,
ZzZz
