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No longer can join 2 meetings at the same time

alanterra
Participant
Participant

‎2023-10-05 08:24 AM - last edited on ‎2024-01-26 09:33 AM by Community Moderator | Employee

Up until recently, I could sign into the same meeting with two devices. Zoom support says “

Last Updated: March 28, 2023

You can be signed in to Zoom on one computer, one tablet, and one phone at a time. If you sign into an additional device while logged into another device of the same type, you will be logged out automatically on the first device. ”

 

But, as of today, when I look at my iPad, I get this message: “In Progress <zoom name>: Switch,” can I can no longer join the same meeting on my iPad and iPhone. And if I click on a zoom link for the meeting on my iPad while connected on my iPhone, then I am switched, instead of joining on two devices.

 

Did this change recently? Is Zoom support incorrect? Can this be fixed?

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