No longer able to copy text from the AI Smart Chapters? Help! | Community
Skip to main content
I
Newcomer
ignatiusreilyAT
Newcomer
August 20, 2025
Question

No longer able to copy text from the AI Smart Chapters? Help!

  • August 20, 2025
  • 1 reply
  • 0 views

I have a process where I need to copy the text from the AI generated smart chapter text and paste it into a document. I have never had a problem until this week. 

Step one - I go to the first smart chapter, select it and then move the cursor down to where the summary is displayed below it and copy and paste it into my document. 
Step two - I try to do the same thing for chapter 2. I select it and the text I need to copy is displayed, however, if I move my cursor off of the chapter so I can select the text I need to copy, it instantly reverts back to the text from the first chapter. 

Thanks in advance for any help! 

    1 reply

    S
    Newcomer
    spancha
    Newcomer
    August 21, 2025

    I have exactly the same problem .. 

    Update - so this is how I solved the problem for now at least - With the cursor on the chapter, use the keyboard shortcut for the snipping tool - Windows-Shift-S - it lets me snip that chapter summary as an image. I paste that into Chatgpt and ask it for the transcribed text - which I can copy and paste into my doc. Dumb and roundabout - but it works!

      I
      Newcomer
      ignatiusreilyATAuthor
      Newcomer
      September 3, 2025

      Good to know. I am on a Mac and use a similar process. Snip a screenshot. Open it which defaults to Preview and I can copy the test. However, it won't work for multiple screen shots so I have to make sure to close them before snipping another.

       

      Wasn't it soooo frustrating?  I knew I had done it before and I probably spent a half hour trying to figure out was going on. 

      M
      Newcomer
      meline
      Newcomer
      September 11, 2025

      This is what I'm doing - or hovering over the blank space next to the Smart Chapter title to get "edit smart chapters" and then manually clicking along the clips bar to make the text appear below it in the new pop up window. But it means copying the time stamp, title, AND text all separately. It's bananas.

      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.