No idea how to have transcripts appear beside my cloud recordings | Community
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Newcomer
August 3, 2022
Question

No idea how to have transcripts appear beside my cloud recordings

  • August 3, 2022
  • 1 reply
  • 0 views

The image basically explains everything.

 

I don't understand the error message at all, despite following all the instructions to a T.

 

I can't seem to find a way for transcripts of the call to appear beside my Zoom cloud recordings.

    1 reply

    Bort
    Employee
    Employee
    August 3, 2022

    Looks like you tried installing the Verbit Zoom App, which does provide transcription, but likely would not be included as part of the cloud recording.

    The captions shown on the left side of your screenshot are produced by Zoom using the audio transcription for cloud recordings. More info about that can be found here: https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Newcomer
    August 3, 2022

    The link tells that me that Zoom automatically transcribes my meeting that I recorded on cloud, but it clearly does not with any of my recordings.

     

    It's been about 5 hours since my cloud recording was available and I don't seen a transcription anywhere.

     

    I can't see any audio transcript in the recording's part of my profile too.

    Bort
    Employee
    Employee
    August 3, 2022

    Did you check the prerequisites for this feature?

     

    This option is only available for Business, Education, or Enterprise accounts, and a specific Audio transcription setting be enabled. If your recordings are not generating transcripts automatically after processing is complete, it's likely the setting is off (or missing because of account limitations).