No icon for video or audio in participant view

Forum|Forum|4 years ago
January 19, 2022
2 replies
28 views

Does anyone know why?

R

rn-zm

Community Manager

Hey @dkopkau, it the participant video on and they're unmuted? The icons shown is whether a participant is muted or has their camera off. Or, they could have camera on and have not connected to audio yet?

S

SASH

Newcomer

This reply doesn't help. It appears like they don't have either a mic or a camera since there are no icons displayed. How do they even get into the meeting?

S

SASH

Newcomer

I have the same issue with my class attendees. It's so weird . How do they even get into the meeting?!