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No email sent when meeting created

FutrueX
Newcomer
Newcomer

Trying to test out the invitations but when I create a new meeting with attendees and click save, no email is sent to anyone. 

 

If i then cancel/deleted the meeting I get that email. 

5 REPLIES 5

Darian1
Newcomer
Newcomer

I am having the same issue.  Did you ever receive a response?

 

Darian1
Newcomer
Newcomer

My meeting is scheduled for tomorrow morning, but no one has received their email for the meeting.

No answer yet. 

 

We can't use regular support as we are using the free plan so we're relegated to the forums. 

meriment
Contributor II
Contributor II

Creating a meeting does not trigger an invitation. You could use APIs to trigger an invitation every time a meeting is created and attendees are saved. If you are not a developer there is a Zoom app, Salepager, for sending invitations for all Zoom meetings.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @FutrueX and @Darian1,

Welcome to the Zoom Community!

Zoom does NOT send emails to these Attendees inviting them to the meeting.  Zoom will list the meeting on the calendar of internal accounts only; external accounts are not notified just by typing their email address here.  The primary functionality of this box is to invite people to join the Continuous Meeting Chat, if enabled.

You can check out @Ray_Harwood's answer in this post for more information.

You can manually send the participants email reminders by following these steps: 
 

  1. Go to the web app and select "Meetings."
  2. Click on the meeting you want to send a reminder to.
  3. Go to "Email Settings."
  4. Find the "confirmation email to registrants" and click "Edit."
  5. You may change the subject of the email to the message you want.

You may send multiple reminders to the registrants.


Let us know if this helps.


Mark
Zoom Community Team
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