No button to allow participants to record

Forum|Forum|3 years ago
April 3, 2022
2 replies
0 views

Hi Eyeryone,

I am using Zoom for Meetings with just one participant. Although me as Host I can locally record the meeting (button is visible) there is no option to allow my participant to record it on her device. I red it should appear in the participants menu under 'more' but there is no option for giving the permission to her.

Thanks a lot for your ideas and help!

angelo_112020

Employee

Hi Dolma,

Can we ask the participant to update their Zoom app? She may download and install the latest version 5.10.1 of the Zoom desktop client from the following link: https://zoom.us/download#client_4meeting

For additional details and steps about local recording, please refer to our support article > https://support.zoom.us/hc/en-us/articles/201362473-Enabling-and-starting-local-recordings

After making these changes, please provide any feedback if the issue persists.

Thanks & keep safe!

N

nandieux

Newcomer

Same Problem. Jul 2024. All apps updated. Trying on myself as 2nd participant.

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @nandieux.

What devices are you using to join? Attendees can’t make their own Cloud recordings, and making a Local/Computer recording requires a Desktop computer using the Zoom app (not the web browser). If you are an attendee on a mobile device or web browser, there will be no recording button. See this Zoom Support article for additional details:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063640

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