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No audio output with new IOS 17 2023

0311gc
Newcomer
Newcomer

‎2023-09-23 12:02 PM

 

I use an external Bluetooth speaker for my meetings on an iPad, have had no issue until I updated to the latest iOS 17 and 17.0.1. iPad connects to speaker fine and no issue with other apps playing through speaker but only WHILE IN ACTIVE MEETING does audio not play through speaker and the option to select a different audio source is not present. I have un and reinstalled the app multiple times, tried multiple speakers, and followed all troubleshooting suggestions with no success. I need the ability to connect to a speaker for my meetings to broadcast audio with quality sound. Any suggestions?? Pulling my hair out over here. 
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2 REPLIES 2

RVCRUZ
Newcomer
Newcomer

‎2024-01-17 11:40 PM

I just recently had the same issue…I’m thinking last update to iPad affected this…

MichaelYuan
Zoom Employee
Zoom Employee

‎2024-02-02 09:41 AM

@0311gc @RVCRUZ we have noticed this issue. Something has been changed in the iOS17.  We are still researching and trying to fix it.