No audio on recording

I'm having the same issue. Can hear audio fine with different mics, but no audio when saved locally or in the cloud. Also, unlike some others, I'm getting no audio in Windows Media Player. But, when I upload the file to Dropbox and play it back on my iPhone it's fine, crystal clear audio. 

Would certainly like to see Zoom address this ongoing issue. 

Has anyone solved this problem or got a reply from Zoom Support by any chance as I keep getting the same prob

lem and other software does not solve it either.

I'm trying to resolve this problem, too. I've used Zoom for years and need to test my audio with a short recording first since I'm doing musician stuff. Every recording for the past several weeks is without audio. I've tried so many things... switching to Widows media player, downloading latest Zoom software, checking mics, making recordings in other software. Still silent local recordings from Zoom. If anyone has figured it out, or if Zoom engineers read this, please share solutions. Thank you! 

Hello! I just ran into this same issue when recording a meeting for work. It would not play any audio when playing back the recording. I tried everything in the settings for Zoom and the Windows Media Player. What ended up working was turning the system audio playback device to be the laptop speakers. Now I am able to hear all of the audio from the recording. For some reason it wouldn't play back on headphones or any other playback device. Hope this helps!

 I am having the same issue, all the audio components are properly selected.  When I record to my computer no issue, But i'm trying to record from cloud so I can save a link to our CRM, and every time

video is recorded with no sound?

I was using a Focusrite Clarett 4pre thunderbolt and I had the no audio issue, now I went back to Apogee Element and it works perfectly fine.... so there should be some trick that Apogee manages and many others no...