No audio in breakout room for mac user

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

We have just tested the Twine plugin for managing speed networking in breakout rooms which worked well. However, one test user on a mac had no sound when she was moved into a breakout room although it was fine in the main meeting. The other person in the breakout room with her was also affected and they lost sound too until they were moved into different rooms. So , the mac user stopped the sound for both participants in the breakout room but all fine in the main room. Any ideas?

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