No Recording Button Available

Forum|Forum|3 years ago
January 17, 2023
3 replies
364 views

I recently signed up for the FREE version of zoom. However, it did not come with a Recording button at all. It should be next to the Screen Share button but its not. I don't believe I need a paid plan for this function. Any advice?

ZoomTestKitchen

Specialist

Local recording is included with a free account. The prerequisites provided by Zoom documentation states: Basic (Free) account or above

So, you're correct there.

I would recommend that you log into the Zoom Web Portal -> Settings -> Click on the Recording Tab along the top, and confirm that the following is "enable".

Local recording
Allow hosts and participants to record the meeting to a local file. The content will include video and shared content with user's own view, and audio only file.

https://support.zoom.us/hc/en-us/articles/201362473-Enabling-and-starting-local-recordings

If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

D

Danny3008Author

Newcomer

"Local Recording" was already turn on.

I tried turning the toggle off and back on, and refresh the page afterwards, but still no record button available.

I have attached 2 screenshots.

D

Danny3008Author

Newcomer

I figured it out. It seems like the record button doesn't show up for Google Chromebooks. I tried logging into my work computer which is a Windows and now I can see the record button. Sucks that I have to use 2 computers now but at least I figured out the problem.

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded