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2025-02-06 10:14 AM
Hello Community,
for the past four years, I have been an admin in several Zoom meeting groups, using a MacPro5.1 running Big Sur (11.6.x) and a Logitech 4K Stream camera. I never had any technical issues—until four weeks ago. Due to a GPU defect, I had to completely reinstall my operating system. All programs and apps are working again, including Logitech’s "Logitune" software.
However, the Zoom app is the only exception. Zoom.us should appear in the privacy settings to access the camera and microphone, but it is missing. As a result, I can no longer host Zoom meetings. This is a disaster because all my efforts to fix the issue have failed. I am familiar with all Logitech and Zoom apps, have consulted Apple and Logitech, and now hope to find expert advice here.
Does anyone in the community have experience with this? I would greatly appreciate any helpful support!
Toni
• MacPro 5.1 (128 GB RAM, 12 Core 3,46 GHz)
• macOS Big Sur 10.7.11 (OC patched)
• Zoom Workspace 6.3.6
• Cam/Mic: Logitech Brio 4K Stream
• Software: Logitune 2.0.2