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C
Newcomer
CAbrams
Newcomer
November 19, 2021
Question

No Call Me Option

  • November 19, 2021
  • 1 reply
  • 15 views

I only have the option for Zoom to Call Me sporadically - seems like only on calls that I do not initiate.  I have checked all of the settings and have searched this forum.  I can find nothing that references to this issue.  Any ideas?  It takes forever for me to use the dial-in.  Thanks!

    1 reply

    Bort
    Employee
    Bort
    Employee
    November 19, 2021

    The Call Me option is dependent on the host of the meeting having the audio conferencing add-on, which allows for the extra charged related to dialing out to your phone. If the host of the meeting does not have that add-on or does not have the Call Me option enabled, you will not see that option. 

      C
      Newcomer
      CAbramsAuthor
      Newcomer
      November 19, 2021

      Thank you, Bort.  Since I do not have the Call Me option come up only when I am the meeting host (I do have the option when meetings are scheduled by others in my organization), what do you suggest?  I do not have the Call Me option showing at all to enable under Settings.  I looked there first when I saw that suggestion come up in the Zoom troubleshooting library.  Thanks!

      ChrisO
      Participant
      ChrisO
      Participant
      November 19, 2021

      Going off the information Bort provided your user account does not possess the audio-conferencing add-on that is needed for this functionality. You will need to contact your account admin and request access to the additional service.

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