No Blur option in Virtual Backgrounds despite meeting tech spec. | Community
Skip to main content
J
Newcomer
JoeP001
Newcomer
December 17, 2021
Question

No Blur option in Virtual Backgrounds despite meeting tech spec.

  • December 17, 2021
  • 3 replies
  • 1 view

I see that this is quite a common problem but can't understand why I have not Blur option when I've installed the latest Zoom download (17 Dec 2021) and I'm on MacOS Big Sur 11.5.2. 

 

Is there something I need to download or do to enable this feature. 

 

Any advice or thoughts welcome. 

 

Joe

    3 replies

    H
    Newcomer
    Happy_To_Help
    Newcomer
    December 17, 2021

    Have you signed it to your Zoom account ?

    If yes, are you getting the other backgrounds too ?

    J
    Newcomer
    JoeP001Author
    Newcomer
    December 17, 2021

    Thanks for the response. 

     

    Yes, I'm signed in and next to 'None'  I have the option to select 3 x backgrounds if I have tick 'I have a green screen'.   My Zoom version is 5.8.7.

    H
    Newcomer
    Happy_To_Help
    Newcomer
    December 29, 2021

    I guess it's a bug then.

    You should try sending a mail to Zoom for solving this issue.

    C
    Newcomer
    Clancymac
    Newcomer
    December 20, 2021

    Same problem.  Following.

     

    K
    Newcomer
    kb789
    Newcomer
    January 7, 2022

    Same problem.  Also following!

     

    There are many tickets on this.  I wish Zoom would address the issue!

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.