New zoom user pass code not letting people in!

[chinlat]

Error with pass code , will not let people into my zoom meeting!!!

[MGSR · Accepted solution]

Hello @chinlat,

Welcome to the Zoom Community! We're glad to have you here.

Kindly double-check that the meeting ID they’re using matches the correct one for your meeting.

You can also advise the users to manually enter the meeting ID and passcode if the meeting link isn’t working.
They can do this by opening the Zoom app, clicking "Join," entering the meeting ID, and then typing in the passcode when prompted.

Let us know if this helps or if you need further assistance.

[sdeshpande]

how do I delete or change the meeting passcode? I prefer not having or using a passcode if possible

[MGSR]

Hi @chinlat!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @MGSR!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!