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New zoom user pass code not letting people in!

chinlat
Newcomer
Newcomer

Error with pass code , will not let people into my zoom meeting!!!

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @chinlat,

Welcome to the Zoom Community! We're glad to have you here.

Kindly double-check that the meeting ID they’re using matches the correct one for your meeting.

You can also advise the users to manually enter the meeting ID and passcode if the meeting link isn’t working.
They can do this by opening the Zoom app, clicking "Join," entering the meeting ID, and then typing in the passcode when prompted.


Let us know if this helps or if you need further assistance.


Mark
Zoom Community Team
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