New computer isn't adding the Zoom add-in to outlook. | Community
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Newcomer
April 7, 2023
Question

New computer isn't adding the Zoom add-in to outlook.

  • April 7, 2023
  • 2 replies
  • 2 views

I don't what board this should appear on and evidently just the fact that I'm paying for this service doesn't evidently mean I get any actual help so maybe someone here can help.  I have a new computer and I downloaded Zoom.  I am trying to get Zoom on my outlook calendar, but the Add-in isn't showing up and nothing is syncing with my calendar.  I can't even generate and actual email I can only copy and paste the invite info.  Because of this I don't get reminders or anything.  

 

I need an actual support person to look at my configuration and see what I'm doing wrong, but Of course Zoom doesn't seem to want to help anyone.

    2 replies

    Ohkawa
    Community Champion | Customer
    Community Champion | Customer
    April 8, 2023

    Hi, @Bradley524 

    There are several possible causes
    1. Add-ins are not installed
    2. The Zoom add-in is turned off in the Outlook settings.
    3. The calendar integration process has not been completed.

     

    Check it out.

    CarlaA
    Community Manager
    Community Manager
    April 15, 2024

    Hi @Bradley524! Did @Ohkawa's reply solve the issue for you? If so, please mark their reply as a solution by selecting "Accept as Solution" on their post. 

     

    Thank you!