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New Outlook for Mac - Add-in for Zoom

ThomInMiami
Newcomer
Newcomer

‎2021-08-16 08:52 AM

Good morning everyone. I recently updated from Classic Outlook for Mac to "New Outlook" for Mac. All looks great until I go to add a Zoom call to an invitation (which worked great in Classic) and am unable to do so.  Haven't been able to access "add-ins" inside of the New Outlook (again, unlike Classic) and after a while on the phone with MS, they said, "switch back to Classic."  

 

Curious if anyone else had the same issue.  

Thom

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-12 08:04 AM

Welcome to the Zoom Community @ThomInMiami, and thank you for posting for the first time! I’m Riley a community moderator. Here’s a guide to help you in Getting Started in the community. We’re glad you’re here and look forward to seeing your contributions!

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AndyZ
Newcomer
Newcomer

‎2022-01-24 07:42 AM

Thom or others, any luck resolving this issue? I, too, am using "New Outlook" for Mac and would like to use the Zoom Add-in but it doesn't seem to be an option. If this is still not supported, does Zoom have a timeline for it?

Thx,

AndyZ

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AndyZ
Newcomer
Newcomer
In response to AndyZ

‎2022-01-24 08:30 AM

Good news! A helpful Zoom support rep named Rommel explained how to access the Zoom Add-in with the "New Outlook" for Mac interface:

1. Launch MS Outlook under the New Outlook interface

2. Go to Calendar

3. Create a new event

4. Click the ... on the right side of the calendar item to access Add-Ins

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