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New Computer now zoom has changed

CoachLisaC8282
Newcomer
Newcomer

I recently switched from a Microsoft Surface to a MacBook Pro. Suddenly, my zoom will not record a meeting showing ALL attendees on one screen. No matter how I have my setting set, it is recording the meeting by showing ONLY the speaker. 

Even though on MY end it looks like I can see all of the thumbnails, when I go back to view the recording it only show the ONE speaker at a time.

Super frustrating as I do lots of interviews and discussions with multiple people and hate watching the screen flip from person to person.

How do I get this to change back to the way it was before?

 

@CoachLisaC8282

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi coachlisac8282,

 

the recording layout can be different if you are recording locally or recording in the cloud.

 

please see this support article

Recording layouts – Zoom Support

 

thanks,  eliot