Never received email link to cloud recording yesterday 11/11/2021

[SuLaVic]

Hey all,  Recorded a lecture for my students yesterday afternoon, and never got my email with the link to the cloud recording.  My colleague who lectured just before me, and used his account to record to the cloud never got his email either.

Was zoom glitchy yesterday?  Anybody else have problems?

Thanks for any guidance.

[Bri]

Hi there, @SuLaVic! I'm sorry you were having an issue with your cloud recordings. If you log into your Zoom portal, do you see the cloud recording listed there? https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

[Env_Dpt]

Hi Bri, I am also facing the same problem now. I recorded on cloud for the training  and I haven't received it yet. Already checked for the Zoom Portal as well, not there. Could you please give any support for this? Thanks in advance.

[SuLaVic]

Yes, Bri.  I see all my other recordings there.  My students helped me look there first.

This one is not listed.

[carollawarnce]

Hello! Did you fixed it?