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Explorer
March 16, 2023
Question

Network QoS / DSCP Marking

  • March 16, 2023
  • 2 replies
  • 15 views

Hi, does anyone have experinece successfully setting up QoS with the windows client for zoom. I tried this based on the article below, including:

- enabled DCSP marking in the account settings

- installed the msi using the "EnabledIndependentDataPort=1" parameter

- created GPO Policy for both zoom audio and zoom video

Using QoS DSCP Marking – Zoom Support

However after I do this I get an error when trying to sign in to zoom. see screen shot

 

 

    2 replies

    Community Champion | Employee
    March 16, 2023

    Hello @MattS 

     

    You will need to submit a ticket for this. Please see the guidance here:

     

    https://support.zoom.us/hc/en-us/articles/5719685719949-Zoom-error-code-1

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    MattSAuthor
    Explorer
    March 17, 2023

    Thanks @sachinzoom , I'll submit a ticket. 

     

    FYI, interestingly the probelem went away after I performed the following

    - uninstalled the zoom app

    - reinstalled the zoom app with out the "EnabledIndependentDataPort=1" parameter

    - uninstalled the zoom app again

    - reinstalled the zoom app with the "EnabledIndependentDataPort=1" parameter

     

    So its a bit of a mystery why it eventially worked. Maybe a timing thing with how  the GPO settings take effect. Either way, would require a lot of testing to get confidence we could roll this out en mass without causing real problems. Mostly posting here for others who may have same issue. 

    Newcomer
    August 9, 2023

    Hey Matt,

    I guess add "EnableIndependentDataPort" to registry key is easier than add it as installation parameter:

    reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Zoom\Zoom Meetings\Meetings" /v EnableIndependentDataPort /t REG_DWORD /d 1 /f

     

    I've been struggling with QoS for ZoomRooms for almost 3months now, so happy to share and hear from your findings.

     

    Good luck!