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Need help getting local Zoom recordings off dead computer

Ljp2024
Newcomer
Newcomer

Hi- I am frustrated and could use some advice.  I left on vacation and came back and my 2017? 2018? MacBook Air is not functioning at all.  It only charges.  I contacted Apple support and they suggested bringing it in, but said my data might be wiped during the repair.  I have three important Zoom recorded interviews that I would like to get off my computer before it’s repaired.  Does anyone have any suggestions on how to get these files?  When I log into Zoom on my husband’s computer, I can see them under locally recorded files, but when I click on them it says I have to be on my (dead) computer to access them. Unfortunately, I thought I was saving on the Zoom cloud this whole time but apparently wasn’t.

 


Any help is appreciated. 

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