Need help...can't livestream to Facebook! | Community
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Newcomer
February 18, 2023
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Need help...can't livestream to Facebook!

  • February 18, 2023
  • 5 replies
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I need some help. I tried to livestream to Facebook, and today, it wouldn't work. I have been livestreaming to Facebook since 2021. When I clicked on the three dots and chose Livestream to Facebook, it brought me to a page that says 

Live stream Zoom Meeting to Facebook Live
Log in with your Facebook account first
[Button says] Connect to Facebook
 
I tried to click on the button "Connect to Facebook" and nothing happens, dead end. I am already logged into Facebook. I tried both on Google Chrome and Safari. I also tried on a brand new Mac, same issue. 
 
I checked all the parameters here on Zoom and also on Facebook, and I have the app for FB added to the group where I wanted to stream. I checked all the settings and they are all ticked as indicated, I just can't livestream to Facebook. 
 
Please help!!
    Best answer by cassandrafinch

    This is what worked for me:

    In zoom. So when you go to "live on FB" it will bring up the page that gets you to choose the group, add description etc. at the bottom it says "Facebook security settings* click on that. 

     

    You'll be able to edit access to the groups. The ones that don't show up will once you deselect them ALL. 

    For me it wasn't a chrome issue but probably a weird update issue.

     

    5 replies

    Newcomer
    February 22, 2023

    I'm having EXACT same issue.   Able to LIVE stream one day and now get same message as you.  I even uninstalled Zoom and re-installed.  Signed out and back into facebook.   Restarted my computer.  NOTHING.
    I've searched everywhere for help but have found nothing. Opened a ticket... NO RESPONSE.   I'm very frustrated.  This is a big part of my business.

    Newcomer
    February 22, 2023

    It happened to me on Google Chrome. Since then I found the solution: change your default web browser to something else. I tried that and I was able to livestream, but not until 2 days later after humiliating myself big time and having to do a public apology. Try it and let me know how it goes!

    Newcomer
    February 25, 2023

    this worked... thx. 

    Newcomer
    September 13, 2023

    Hello
    A similar thing is happening to me, in my case, the pages to choose from appear, but the pages where to do the livestream do not appear.
    It's strange and I can't seem to solve it.

    Partner
    January 28, 2024

    This didn't work for either. I did everything even uninstalled chrome.. never again too much work lol Did you ever get a solution 

    Newcomer
    January 28, 2024

    This is what worked for me:

    In zoom. So when you go to "live on FB" it will bring up the page that gets you to choose the group, add description etc. at the bottom it says "Facebook security settings* click on that. 

     

    You'll be able to edit access to the groups. The ones that don't show up will once you deselect them ALL. 

    For me it wasn't a chrome issue but probably a weird update issue.

     

    Newcomer
    March 12, 2024

    None of the propose solutions have worked for me - I have switched browsers, done the 'Facebook security settings' - then deselecting and selecting all pages. The one page I need to livestream to does not show up. This has been the case since the beginning of February. Prior to that I have livestreamed to this particular page for years. PLEASE FIX!

    Newcomer
    March 19, 2024

    I am encountering the same issue. When I try to stream to my Facebook Group I'm getting the message "Subject does not have permission to create live video on this group." I created the group... I tried the Facebook Security Settings tip, deselected everything but that group, and am still getting the same error message. If anyone else has found a solution please let me know!

    Newcomer
    May 3, 2024

    I am facing the same issue. My facebook page does not show in the options when I do the live streaming. I tried all the solutions offered here. 

    What to do? Please help. 

    Newcomer
    May 3, 2024

    What FINALLY worked for me was switching computers!  Now when I do a weekly Zoom I CAN stream on Facebook with the other computer.  

         Whenever I replace my current laptop, I will try to confirm the new one can successfully do this... and at least one other thing my current one will not perform!

         Good luck, and God in your heart!