cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Need Old recordings after my susbscption expired. Please Help

rpipkin101
Newcomer
Newcomer

‎2023-07-16 09:12 PM

I desperately need to obtain some zoom recordings from a few months ago. They are crucial to my education. I did not know my zoom account had been canceled when my husband switched credit cards. Please help me. Thank you.

Topics:
0 Likes
1 REPLY 1

willjoe2442
Contributor I
Contributor I

‎2023-07-17 12:09 AM


Unfortunately, once your subscription expires, your old recordings will be deleted. This is because the cloud storage that your recordings are stored on is only paid for while your subscription is active. Once your subscription expires, the cloud storage is no longer paid for, and your recordings are deleted.

There are a few things you can do to try to recover your old recordings:

Check your spam or junk folder: Sometimes, email notifications about expired subscriptions are sent to spam or junk folders. Check your spam or junk folders to see if there is an email from the company that your subscription was with.
Contact the company that your subscription was with: If you can't find an email about your expired subscription, contact the company that your subscription was with. They may be able to recover your old recordings for you.
Download your recordings before your subscription expires: If you know that your subscription is going to expire, you can download your recordings to your computer before your subscription expires. This will ensure that you have a copy of your recordings even after your subscription expires.

 

Regards,

Diana

0 Likes