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Newcomer
October 22, 2021
Question

Need Help Finding Local Recording

  • October 22, 2021
  • 3 replies
  • 8 views

Hello! I am having difficulty finding a meeting I recorded to my computer. I tried everything the help articles said already.

Please help!

    3 replies

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 22, 2021

    Hi @Angel11 

     

    Are you using a Windows PC or an Apple computer, and what type of Zoom account do you have?

    Newcomer
    May 9, 2022

    A windows pc and a paid Zoom account.

     

    Angel11Author
    Newcomer
    October 22, 2021

    Thanks for your reply! I have whatever the basic paid account is and im using windows

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 22, 2021

    If you have a Paid account, could you have made a Cloud recording instead of a Local recording? 

    Newcomer
    May 9, 2022

    No, it is a local one.

     

    Angel11Author
    Newcomer
    October 22, 2021

    no. this was the first time ive chosen to record it to my computer instead of the cloud.

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 22, 2021

    And if you go into your Zoom app > Settings > Recording > Open button - you don't see anything there?

    Newcomer
    May 9, 2022

    No.