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Zoom AI Companion2024-01-03 10:52 AM
New problem: I post some of my zoom meetings on YouTube. I've been doing this for years with no problem. Yesterday, the ZOOM video file was blurry. Yes, I troubleshooted my camera and YouTube. It is the Zoom file. Zoom used to have an HD setting but I cannot locate it to see if it was disabled. I have no idea what the problem is. I tried support several times and got sent around in circles in their chat app. Any ideas? I'm desperate thank you.
2024-01-03 10:42 PM
Hi,
Please go to the web setting page to check if HD is enabled.
And here is the knowledge article about recording video resolution:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066421
Hope it helps, thank you!