NDI WEBCAM APP Intermittent Video With Zoom Room

[apilarski]

All systems running current Zoom Room and NDI Versions

Over 30 Zoom rooms deployed. Custom PC with 4 NDI Cams using the NDI Webcam app and Zoom Room. 90%  of the time the Four webcam feeds will work just fine. Then when a user walks into the room to use the zoom room system all of a sudden they start the call and get blank video on all 4 NDI Webcam feeds while using multicam.

very frustrating. 

interested in using the beta NDI but need to be added to the beta group. That way I can bypass the NDI Webcam app

[bstrelko]

Sounds like you know what you need - native NDI input has been a blessing. Have you already been able to submit a ticket to Zoom to get this enabled on your account? Direct contact with support will be the way to get this taken care of.