cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

My zoom app on my Mac isn't working

kpatel23
Newcomer
Newcomer

‎2021-11-01 07:41 PM

When I open the application I sign in and then it just say connecting and than say unable to connect however, my internet is very good. Also I try update dating it but it say it not compatible but I have the newest MacBook. Need Help. Thank you

1 REPLY 1

JesseWebConnect
Explorer
Explorer

‎2021-11-02 09:04 AM

There are a few things to try *and more than just this list, so here we go:

1. restart Zoom application

2. restart computer

3. renew/refresh your automatically generated IP address of your computer

4. experiment with turning off your VPN if any and turning off AntiVirus software if any


Good luck and let me know how it goes!

-Jesse

0 Likes