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Hajjaj
Newcomer
Newcomer

My camera is working but when I have a zoom meeting on my laptop, it doesn't work, why?

Any help?

Laptop: Lenovo Legion Win 11

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

my lenovo ideapad 5 with win 11 camera did not work for zoom meetings.  lenovo solved issue with system update. 

here is link to lenovo which might provide help.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/legion-series/legion-5-15imh05h/sol...

 

Thank you very much, but my camera is working on my PC in other applications like Skype.

 

Only the zoom, the light of the camera is ON but I cannot see myself, and also other ppl in the meeting cannot see me. Only black screen.

what is the problem?